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Terms & Conditions

Last updated: 1 October 2026

By downloading, registering for or using HDPay (the "Service"), you agree to these Terms. If you do not agree, please do not use the Service.

1. Eligibility & account

You must be at least 18 years old and provide accurate information. You are responsible for keeping your password confidential and for all activity under your account.

2. HDPay Wallet

  • You add money by transferring funds to the bank account/UPI shown in the app and submitting the payment details and screenshot.
  • Your wallet is credited only after we verify the payment. We may reject requests with incorrect, duplicate or unverifiable details.
  • Wallet balance can be used only for services within HDPay. It does not earn interest and cannot be transferred to other users.
  • Submitting false or manipulated payment proof will lead to account suspension and may be reported to the authorities.

3. Recharges & bill payments

  • Make sure the number, operator and amount are correct before you confirm. We are not responsible for recharges made to a wrong number or operator you entered.
  • Transactions are processed by our service providers and operators. Some may stay "Pending" while the operator confirms them.
  • If a transaction fails, the amount is refunded to your HDPay Wallet.
  • Cashback, where offered, is credited to your wallet after a successful transaction and may change or be withdrawn at any time.

4. Prohibited use

You must not use the Service for any unlawful purpose, money laundering, fraud, or to interfere with the Service's security or operation.

5. Suspension

We may suspend or terminate accounts that violate these Terms or show suspicious activity, and hold balances while we investigate.

6. Limitation of liability

The Service is provided "as is". To the maximum extent permitted by law, HDPay is not liable for indirect or consequential losses, or for delays or failures caused by operators, billers, banks or network outages. Our total liability for any transaction is limited to the amount of that transaction.

7. Disputes

For any problem with a transaction, contact support within 7 days with the Order ID. These Terms are governed by the laws of India.

8. Changes

We may update these Terms. Continuing to use the Service after changes means you accept the updated Terms.

9. Contact

Email: support@hdpay.site